RETURN POLICY
Return address and refunds
1. You will need to send your returning products to our warehouse. Please always contact us prior to returning the items by submitting a ticket to obtain a return address. Please DON'T return your package to any address indicated on the shipping label of the package received, we cannot be held responsible if packages are returned to the wrong address.
2. Refunds will be processed within hours after we receive your package. The refund will be issued to the original payment account that you used to pay for the order. Depending on your financial institution, the refund may take up to several business days to show up on your account. Please be noted that the original shipping fee and insurance fee are non-refundable.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
1. You will need to send your returning products to our warehouse. Please always contact us prior to returning the items by submitting a ticket to obtain a return address. Please DON'T return your package to any address indicated on the shipping label of the package received, we cannot be held responsible if packages are returned to the wrong address.
2. Refunds will be processed within hours after we receive your package. The refund will be issued to the original payment account that you used to pay for the order. Depending on your financial institution, the refund may take up to several business days to show up on your account. Please be noted that the original shipping fee and insurance fee are non-refundable.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.